This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under applicable gaming and anti-money laundering standards. During transaction processing, we may also collect financial data — including payment method details and transaction histories — to complete payments accurately and to detect any irregular or potentially fraudulent activity.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device type, and IP address. We use this information to maintain the security and stability of the site, identify unauthorised access attempts, and improve the overall browsing experience. Cookies are used to keep your session active, remember your preferences, and ensure the platform functions as intended. You may manage cookie preferences through your browser settings, though disabling certain cookies may affect how parts of the site operate.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and all stored information is held on secure servers with restricted internal access. Only authorised personnel who require access to perform their specific duties are permitted to view your personal data. We do not sell or rent your information to third parties for marketing purposes.

There are limited circumstances in which we share your data with external parties. We work with payment gateways to process your transactions and with identity verification services to confirm your details during account registration or when prompted by our compliance procedures. We may also be required to disclose information to regulatory or law enforcement authorities when legally obliged to do so. In all such cases, data is shared only to the extent necessary and in accordance with applicable data protection standards.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request that your account data be removed where there is no legal obligation for us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to verified requests within a reasonable timeframe.

We retain your personal data for as long as your account remains active. Following account closure or a prolonged period of inactivity, we keep records for the duration required by our licensing authority, the Anjouan Gaming Authority, and by any applicable regulatory obligations. Once that retention period has elapsed, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you by posting an updated version on our web platform and, where appropriate, by sending a notification to your registered email address. Continued use of the platform following any such update constitutes your acknowledgement of the revised policy. If you have questions about how your data is handled, please reach out to our support team at any time.