These Terms and Conditions govern your use of SpinPolo, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to these terms in full. If you do not accept them, you must not use SpinPolo.

Eligibility and Account Responsibility

To register and play on SpinPolo, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms, provided they meet all other eligibility criteria set out here. You are solely responsible for ensuring that online gambling is lawful in your jurisdiction before opening an account.

We operate a strict one-account-per-player policy. Opening more than one account — whether in your own name or through a third party — is a breach of these terms and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any balances derived from prohibited activity. You must provide accurate, complete, and current information when registering and must update your profile promptly if any details change. We may request supporting documentation to verify your identity, age, or payment methods at any time, and access to your account may be restricted until verification is complete.

You are responsible for keeping your login credentials confidential. We cannot be held liable for any loss or damage arising from unauthorised access to your account where you have failed to maintain the security of your credentials. If you suspect that your account has been accessed without your authorisation, you must notify us immediately through our support channels.

Bonuses, Deposits, and Withdrawals

Any bonus credited to your account is subject to wagering requirements before a withdrawal can be processed. Unless stated otherwise in the specific promotion terms, a wagering requirement of 35 times the bonus amount applies. Additional conditions — including minimum deposit amounts, maximum permitted bet sizes, validity periods, and any requirement to enter a bonus code — are specified within the relevant offer details and form part of these terms by reference. It is your responsibility to read those conditions before activating any promotion.

The minimum deposit and minimum withdrawal threshold are each £20. Withdrawals are typically processed within 0 to 24 hours, though individual payment providers may apply their own processing timescales beyond our control. We reserve the right to carry out additional verification checks before approving any withdrawal request.

Prohibited activities include, but are not limited to: operating multiple accounts, engaging in collusion with other players, using automated software or scripts to interact with the site, exploiting technical errors, and any form of fraudulent play. Where we have reasonable grounds to believe that a breach has occurred, we may suspend your account, withhold pending withdrawals pending investigation, and report the matter to the relevant regulatory or law-enforcement authorities as appropriate. Any funds identified as having been obtained through prohibited activity may be voided.

We may update these terms at any time. Where changes are material, we will take reasonable steps to notify you, and your continued use of SpinPolo following such notification will constitute acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We will endeavour to resolve complaints fairly and promptly through our internal process.